Nicole Philibert
Spa Owner & Advanced Licensed Esthetician
Nicole started Bliss in 1998 and has never looked back. She has been pampering clients for over 30 years, she loves doing all services but her favorite service is facials, and educating clients and her staff on great skincare. Nicole graduated from Blanche Macdonald Center in Vancouver. Nicole has been working with Yonka, G.M.Collin, Babor, and Eminence throughout her entire career so can help recommend products that will give you results. The facial Nicole recommends the most is the G.M Collin Collagen 90 Facial because the results are immediate. Nicole has traveled to Europe, United States, and across Canada to do advanced training in her career so her knowledge can help you greatly in your skincare needs. When Nicole is not at Bliss she loves spending time with her husband, her 4 kids, and her 2 dogs either walking or traveling. She works Monday, Thursday, Friday & Saturday. Please email her directly at info@mybliss.ca for an appointment if one isn’t available from calling the front desk or if you don’t see anything online. Nicole’s favourite products in our boutique area are the JB Skin Savii Le peoni Serum and cream, in addition to the New G.M Collin Peel Toner Exfoliant.
Ella Philibert
Senior Licensed Esthetician & Team Lead
Ella has worked at Bliss for over 13 years now! She started as a Spa Coordinator and then graduated from the Academy of Excellence earning her Esthetics License. Ella’s favourite services to offer are waxing, High-End Facials and Tinting services. When Ella is not at Bliss she loves to spend time doing pilates and running. She also loves testing out recipes for her friends and family. Ella works hard and only takes Wednesdays off. Her favourite products are the AlumierMD Bright and Clear Solution and the Yonka Vitamin C serum. Ella has worked with Yonka and GM Collin for nearly 10 years as an Esthetician.
Robin Clumpus
Registered Acupuncturist & Certified Shiatsu Therapist
Robin has been apart of the Bliss family for over 5 years now. Her background as a Registered Acupuncturist and Shiatsu Therapist has allowed her to explore the world of Traditional Chinese Medicine, as well as the many related branches of treatments that contribute to holistic and natural healing for the mind, body, and spirit- including reiki. Robin and her partner Peter love living in Victoria with their two pups Sunny and Coco. Robin works Tuesday-Saturday. Although it was challenging to just pick two of her favourite products, she decided on the AlumierMD Bright and Clear Solution (a Bliss top seller) as well as the Eminence Rosehip Triple C & E Firming oil.
Nikki Fowles
Registered Massage Therapist
We are very fortunate to have had Nikki apart of our Bliss Team. Nikki has 17+ years of experience as an RMT & over 4 years here at Bliss Spa. Her treatments are customized to meet the individual needs of the client. Preferred areas of practices includes therapeutic deep tissue massage, myofascial techniques, pregnancy massage, and relaxation treatment to decrease stress and tension. she also has a love for incorporating hot stones into her treatments. Nikki works rotating from week days and weekend that works best with childcare. Nikki has a top two favourite products both from Eminence! She loves the Eminence Rosehip Triple C & E Firming oil + the Eminence Stone Crop Hydrating Mist.
Lucy Croasdale
Registered Massage Therapist
Lucy has been working at Bliss for over 5 years! She graduated from the Massage Therapy program at Camosun College and is loving her career as an RMT. She is currently continuing her education, turning her diploma into a Health Science degree through Thompson Rivers University. Lucy customizes each treatment for her client’s specific needs and strive to create a calm and safe environment while doing so. Having a passion for client education in order to ease daily function and other activities. When she’s not at work, Lucy enjoys getting outside in the sunshine, being creative, and socializing with friends. Available to book on Tuesday and Wednesday afternoons, and Thursday and Friday mornings. Lucy’s products of choice are the Yonka Gel Cleanser (Our top selling cleanser) and the Clear Skin Probiotic Moisturizer from Eminence.
Heather Reusch
Registered Massage Therapist
Heather completed her Mastery Level RMT Diploma through the West Coast College Of Massage Therapy, as well as her Specialist In Exercise Therapy certification through the International Sports Sciences Association. Heather’s treatments are always client centred, and she is particularity interested in treating neck, shoulder, and low back pain. Her preferred areas of practice include therapeutic deep tissue massage, trigger point therapy, myofascial release, hot stone, and relaxation massage. On her days off she enjoys running, hiking, practicing yoga, and spending time in nature. Heather rotates her weeks from weekend shift to weekday.
Please Note: Heather is currently on an exciting adventure in Australia and will be taking a year sabbatical till 2026.
Rachel Lindsay
Licensed Esthetician
Rachel is such a calming and gentle addition to our Bliss Team and we are so lucky to have her apart of our team for 5 years now. Rachel graduated from the Academy of Excellence over 3 years ago to earn her esthetics license. Her favourite services are pedicures and massage. In her spare time, she enjoys spending time with her friends and family. Rachel works Tuesday to Saturday! Rachel’s products of choice that she couldn’t live without are the G.M Collin Ceramides and the AlumierMD Microderm polish – a new favourite for staff and clients.
Jenna Jordan
Licensed Esthetician and Social Media Coordinator
Jenna graduated top of her class from the Academy of Excellence and has been a lovely addition to our team for over 3 years. Jenna’s favorite services to treat her clients with are pedicures, lash curls, and body treatments. You will love her gentle and caring touch in the services she provides. When not working, Jenna enjoys pilates, reading, and spending time with friends. Jenna is a hard worker and you will see her throughout the week and on weekends either on the front desk or in the treatment room. She works Thursday-Monday. Jenna loves the G.M Hyaluronic Filler Serum and Bliss’s top selling moisturizer from Yonka, the Time Resist Cream.
Kate Wille
Registered Massage Therapist
Kate has been at Bliss for over 2 years and is happily welcoming new clients to her RMT practice! Holding a Diploma in Massage Therapy from Camosun College, she is committed to delivering exceptional, client-centered care. Kate crafts personalized treatment plans tailored to each individual’s unique needs and wellness objectives.
Embracing a holistic approach to healing, she seamlessly blends various techniques such as myofascial release, therapeutic deep tissue, guided breathing, and more, aiming to restore balance to both mind and body. Beyond her practice, Kate finds joy in nature, tending to her garden, diving into a good book, or walking with her dogs. She is available to book from Saturday-Wednesday. Kate’s favourite products are the AlumierMD Bright and Clear Solution as well as the Yonka Dry Skin Toner. Fun fact the dry skin toner comes out with a special edition packaging once a year!
Trisha Goller
Spa Coordinator
Trisha graduated from the Esthetics and Spa Therapy program at the Academy of Excellence. She has been a part of the Bliss team for over 10 years both providing excellent services to clients as well as keeping the spa as clean and organized as possible. When she is not at Bliss she loves spending time with her dog, her daughter Mia, and baking delicious treats. Trisha’s first favourite products comes from Eminence. She loves the Strawberry Rhubarb Hyaluronic Hydrator, which is no surprise for the baker as this products smells good enough to eat. She also loves the Yonka Dry skin toner.
Em Mottershead
Spa Coordinator
Em has been with us for a full year now at Bliss! You’ll see her throughout the summer working full-time on our front desk, bringing a calm, positive energy to the spa, and creating an inviting atmosphere that our clients and team truly appreciate. Her attention to detail, kind nature, and genuine care make every visit special. We absolutely love having Em as part of the Bliss family! Emily’s faves come from our Yonka line, which Bliss has carried for over 20 years! She loves the Phyto 52 cream and the Gel Cleanser!
Emily Mills
Spa Coordinator
Emily has worked at Bliss for nearly 6 months. You will see her on our front desk on Monday’s and Sunday’s. When Emily is not at Bliss she is working towards her degree in kinesiology, with a goal of working towards going to Medical School. She also loves to go for walks on the beach in beautiful Victoria and spend time baking in between study sessions. We are so happy to have Emily as a part of our team. Emily is another staff member that is obsessed with the AlumierMD Bright and Clear Solution. She loves to use the Eminence Clear Skin Cleanser prior to the solution.
Madeleine Huxley
Spa Coordinator
Madeleine is one of two new additions to our Spa Coordinator Team. You will see her on our front desk, Wednesday’s and Thursday’s, doing daily tasks around Bliss. Madeleine also brings an extensive background of spa experience to her abilities as a Spa Coordinator. When Madeleine is not at Bliss she is doing pilates, walking her dog, taking trips around the world as well as trying out new products that we offer in our boutique area. She has recently been loving the JB Skin Savii Le Peoni Cream as well as the Yonka Dry Skin Toner in the special edition packaging. We are so happy to have her a part of our team.
Nell Croasdale
Spa Coordinator
Nell is the other newest addition to our Spa Coordinator Team. She brings some spa experience to us from her time in Whistler. You will see her on our front desk, Tuesdays’s and Friday’s, helping with appointments and that daily tasks of a Bliss Spa Coordinator. Fun fact Nell’s sister, Lucy is one of our RMT’s and started at Bliss on the front desk many years ago. Nell is already shining and we can’t wait to see the skills she continues to bring to our team. We are so happy to have Nell as a part of our team.
Wade McReynolds
Laundry Attendant
Wade works off site as one of our laundry attendants. He works hard making sure our team of service providers has all the laundry they need, to provide the services you love. When wade isn’t focusing on flipping countless loads of laundry, he is focusing on school. Wade is currently in grade 11 at Claremont Secondary School. His favourite class is Institute for Global Solutions. He hopes to eventually attend a post secondary school with a focus in architecture. Wade’s favourite products at Bliss are the Yonka Gel Cleanser and the Eminence Clear Skin Moisturizer.
Trevor McReynolds
Spa Owner and Laundry Expert
Trevor is our most important guy. When something needs fixing he is on the job. He also takes an active role in day to day behind the scenes operations, ensuring everything runs smoothly. He oversees our team of staff that works off site, working on the countless bags of laundry done everyday. Our spa would not operate at all without Trevor.
