Our Team

Nicole Philibert

Spa Owner & Advanced Licensed Esthetician

Nicole started Bliss in 1998 and has never looked back. She has been pampering clients for over 30 years, she loves doing all services but her favorite service is facials, and educating clients and her staff on great skincare. Nicole graduated from Blanche Macdonald Center in Vancouver. Nicole has been working with Yonka, G.M.Collin, Babor, and Eminence throughout her entire career so can help recommend products that will give you results. Nicole has many favorite products but to name a couple are the Yonka Phyto 52 cream and the G.M Collin Medical Line Retinol. The facial Nicole recommends the most is the G.M Collin Collagen 90 Facial because the results are immediate. Nicole has traveled to Europe, United States, and across Canada to do advanced training in her career so her knowledge can help you greatly in your skincare needs. When Nicole is not at Bliss she loves spending time with her husband, her 4 kids, and her 2 dogs either walking or traveling. She works Monday, Thursday, Friday & Saturday. Please email her directly at info@mybliss.ca for an appointment if one isn’t available from calling the front desk or if you don’t see anything online.

Ella Philibert

Licensed Esthetician & Team Lead

Ella has worked at Bliss for over 10 years now! She started as a Spa Coordinator and then graduated from the Academy of Excellence earning her Esthetics License. Ella’s favourite services to offer are waxing and gel manicures. Her Favourite products are the Yonka Time Resist creams and the Eminence Wild Flower Dry Oil. When Ella is not at Bliss she loves to spend time running and testing out recipes. Ella works hard and only takes Wednesdays off.

Trisha Goller

Spa Manager & Licensed Esthetician

Trisha graduated from the Esthetics and Spa Therapy program at the Academy of Excellence. She has been a part of the Bliss team for over 5 years both providing excellent services to clients as well as keeping the spa as clean and organized as possible. Trisha loves the Jane Iredale Makeup Line! When she is not at Bliss she loves spending time with her dog, her daughter Mia, and baking delicious treats.

Robin Clumpus

Registered Acupuncturist & Certified Shiatsu Therapist

Robin’s background as a Registered Acupuncturist and Shiatsu Therapist has allowed her to explore the world of Traditional Chinese Medicine, as well as the many related branches of treatments that contribute to holistic and natural healing for the mind, body, and spirit- including reiki. Robin and her partner Peter love living in Victoria with their two pups Sunny and Coco. Robin works Tuesday-Saturday.

Nikki Fowles

Registered Massage Therapist

We are very fortunate to have Nikki apart of our Bliss Team. Nikki has over 14 years of experience as an RMT & over 2 years here at Bliss Spa. Her treatments are customized to meet the individual needs of the client. Preferred areas of practices includes therapeutic deep tissue massage, myofascial techniques, pregnancy massage, and relaxation treatment to decrease stress and tension. she also has a love for incorporating hot stones into her treatments. Nikki works rotating from week days and weekend that works best with childcare.

Lucy Croasdale

Registered Massage Therapist

I have been working at Bliss for over 4 years! I graduated from the Massage Therapy program at Camosun College and I am now loving my career as an RMT. I am currently continuing my education, turning my diploma into a Health Science degree through Thompson Rivers University. I customize each treatment for my client’s specific needs and strive to create a calm and safe environment while doing so. I have a passion for client education in order to ease daily function and other activities. When I am not at work I enjoy getting outside in the sunshine, being creative, and socializing with friends. I am available to book on Tuesday and Wednesday afternoons, and Thursday and Friday mornings.


Registered Massage Therapist

Heather completed her Mastery Level RMT Diploma through the West Coast College Of Massage Therapy, as well as her Specialist In Exercise Therapy certification through the International Sports Sciences Association. Heather’s treatments are always client centred, and she is particularity interested in treating neck, shoulder, and low back pain. Her preferred areas of practice include therapeutic deep tissue massage, trigger point therapy, myofascial release, hot stone, and relaxation massage. On her days off she enjoys running, hiking, practicing yoga, and spending time in nature. Heather rotates her weeks from weekend shift to weekday.

Sydney Green

Naturopathic Doctor

Sydney earned her Naturopathic Medical Doctorate from the Canadian College of Naturopathic Medicine in Toronto, Ontario. With a passion for women’s health, hormone balance, skin health, and medical aesthetics, Sydney’s approach is to empower you on your journey toward health, wellness, and confidence in your skin. When Sydney is not at Bliss she loves yoga, pilates, hiking, biking and spending time with her family and friends! Sydney works Saturday-Wednesday.

Rachel Lindsay

Licensed Esthetician

Rachel is such a calming and gentle addition to our Bliss Team and we are so lucky to have her. Rachel graduated from the Academy of Excellence over 3 years ago to earning her esthetics license. Her favorite services are pedicures and massage. In her spare time, she enjoys spending time with her friends and family. Rachel works Tuesday-Saturday.

Jenna Jordan

Licensed Esthetician, Social Media & Spa Coordinator Lead

Jenna graduated top of her class from the Academy of Excellence. Jenna’s favorite services to treat her clients with are pedicures, lash curls, and body treatments. You will love her gentle and caring touch in the services she provides. When not working, Jenna enjoys traveling, reading, and running outdoors. Jenna is a hard worker and you will see her thru out the week and on weekends either on the front desk or in the treatment room. She works Thursday-Monday.


Registered Massage Theraptist

Kate is now welcoming new clients to her RMT practice! Holding a Diploma in Massage Therapy from Camosun College, she is committed to delivering exceptional, client-centered care. Kate crafts personalized treatment plans tailored to each individual’s unique needs and wellness objectives.
Embracing a holistic approach to healing, she seamlessly blends various techniques such as myofascial release, therapeutic deep tissue, guided breathing, and more, aiming to restore balance to both mind and body. Beyond her practice, Kate finds joy in nature, tending to her garden, diving into a good book, or walking with her dogs. She is available to book from Saturday-Tuesday.

Meg Ridout

Spa Coordinator

We love having Meg apart of our Bliss family. She has worked at Bliss for over 8years and we are so fortunate to have her while she completes the Acupuncture program at Pacific Rim College. Meg will be at Bliss on the front desk a handful of days thru out the week around her practicum schedule.


Spa Coordinator

Sophie is a 3nd year nursing student and will be working at the desk on weekends. She loves fashion, painting her nails, experimenting with new hairstyles and prioritizing her skincare routine.


Spa Coordinator

Charlayne and her mom have been long time clients so you can imagine how excited we are to have her join our spa coordinator team. She’s a busy mom of 2 boys and now is busy helping us at the front and with our endless amount of laundry. Help us in welcoming her to our Bliss Family.

Trevor McReynolds

Spa Owner

Trevor is our most important guy who not only helps with our marketing but all things that need fixing. He makes everything run so very smoothly.