COVID-19 Safety plan for Clients

Bliss Spa ReOpen Plan May 2020

As a company we’ve been closely following the evolving impact of the novel coronavirus(COVID-19). Our mission has always been and will continue to provide our guests with the best experience in the safest environment, we have been following the guidance of the Health authorities in British Columbia, WorkSafeBC, CMTBC and the Beauty Council of BC taking steps above and beyond to ensure the safety of our guests and our Staff.

Owner, Nicole graduated from Blanche Macdonald and passed all her board exams back in 1992 when esthetics was government regulated so she has been board certified covering all health guidelines. 

Recently updated her qualifications thru the Beauty Council of Canada. 

Nicole sent an email on May 1st to Dr. Bonnie Henry and the Honorable Adrian Dix regarding what we do at Bliss and what our plan was for our reopening. Dr. Henry’s team responded with the following words of encouragement. “I commend you for your steadfast commitment to the health and safety of our communities, your civil diligence does not go unnoticed. It has taken great care and collective effort for all industries to meet dynamic public health needs during this time, including the unfortunate temporary closures of your industry. We recognize that many personal service establishments take pride in meeting and exceeding infection prevention and control protocols, as per the Guidelines for Personal Service Establishments and provincial BeautySafe Certification. You have described that your business is held to a high quality of these standards, and we appreciate the leadership you demonstrate in your industry.”  

Bliss Spa has implemented the following precautionary measures on top of our existing high standard of rigorous and strict sanitation standards. Link to our existing sterilization protocols

What we are doing

  • We will be screening each client at the time of booking and at arrival of your service
  • We will be limiting the number of guests we have in the spa at a given time so that clients can keep to the distancing guidelines of 2 meters. We are so fortunate to have a large space with all private rooms.
  • Our waiting room will now be located outside in front of the spa, or you are welcome to wait in your car. 
  • We will have an in-door and an out-door so we have a clear direction of traffic flow.
  • Every treatment room, common space and bathroom including hard surfaces, beds and door handles will be cleaned using medical grade cleaner after every client and before the next client.
  • Our staff will not come to work if we are sick and we will be taking our temperature to ensure we are healthy to work. We will also stay within British Columbia and continue to practise social distancing outside of work.
  • Spa coordinators will be wiping surfaces down and door handles regularly.
  • We are staying informed and taking all steps recommended by public health officials.
  • PPE as recommended by Work Safe BC. 

What You Can Do 

  • Please do not arrive early for your appointment and please do not walk into the spa let us assist you.
  • Please use our hand sanitizer or spray upon arrival and wash your hands regularly.
  • Please do not bring anyone with you including children.
  • Bring a drink of water with you in your own reusable travel container. Please no food.
  • Pay in advance if you like via etransfer or calling in your credit card or GC.
  • Dr. Henry requires that you must wear a mask during personal services when possible. Please bring your own. We do have some available for purchase.
  • DO NOT wear gloves to the spa. We will be spraying your hands with our health approved aromatherapy hand sanitizer before you enter the spa.
  • We unfortunately won’t have magazines for you to catch up on the gossip so bring a book to read if you wish.
  • Fill out all RMT forms via google and email back before you arrive.
  • Please do not come to see us if you are sick, are at high risk or have been out of British Columbia in the last 15 days( we would really appreciate clients to stay on the island).
  • If you are sick and need to cancel an appointment please remember to give us as much time as possible preferable the 24hour business notice. If you wake up and are sick Please Call us between 8:30am-9am to cancel waiting till before your apt or no showing is unacceptable(could result in you not being able to book with us again). Remember if you cancel an apt because of illness we ask you call us back in 14days to reschedule (the isolation requirements)

What we can do Together

  • Our lobby will be for your eyes only in regards to product purchases so we will do all the collecting, wiping clean and packaging up for you. We won’t have any testers so please if you are purchasing a product for the first time please ask for a sample to accompany your purchase as returns won’t be accepted during the covid pandemic.
  • Calling to purchase products and paying in advance to maintain social distancing is the easiest way to order products. You can also order on our online site  (free delivery in victoria over $100.00). If you do stop by to purchase product/gift certificates please be aware you may need to take a seat in one of the outside seats or wait in the car until a staff member is free.
  • Communication is key to a safe environment for everyone so please feel free to call 250-658-0333  or email if you have any questions or concerns.

By attending this appointment you acknowledge that you understand physical distancing is not possible during your hands on service, so there is still a small risk of exposure via asymptomatic transmission, despite all of our best efforts.