What to know before your apt!

Please Read Before your appointment!

  • If you are having a pedicure remember to bring your flip-flops.
  • Please use our hand sanitizer or spray upon arrival and wash your hands regularly.
  • Please arrive a few minutes before your confirmed appointment time, if you are late we will try hard to do everything but we will finish on time and you will be charged in full. We will have to start our next guest on time.
  • Please do not bring anyone with you including children.
  • Please know we do not have a lounge with snacks and drinks.
  • Please let us know if you have gel polish on or wish to have it applied as it will require more time and we do charge extra for this.
    • Please note we are not a nail bar so we do not do fibre glass, acrylic nails or any type of extensions and do not have a drill to remove gel polish that is thick or applied with an acrylic base.
  • We, unfortunately, won’t have magazines for you to catch up on the gossip so bring a book to read if you wish or you are welcome to use your phone as long as it’s on silent mode.
  • Please make sure you have provided us with your correct email address. When you receive your email to confirm your booking read it and make sure everything is correct and if not please let us know right away.
  • If you were a very lucky recipient of our gift certificates and wish to use one for your apt you must have it with you.
  • Please do not come to see us if you are sick, or are at high risk.
  • VERY IMPORTANT TO READ: At Bliss we have a 48-hour cancellation policy, meaning if you cancel within 48 hours of your scheduled appointment time we will unfortunately have to charge you 50% of the service cost. If we are able to fill the spot, you will not be charged for the appointment. We do everything in our power to fit someone in so we don’t have to charge you, but the less time we have the harder it is to do this.

    **We have a strict no-show policy, if you do not call or email to cancel your appointment before 9 am on the day of your appointment or do not show up without any notice you will be charged 100% of your service cost. We understand that things come up and in extreme circumstances we will revisit this policy if needed**. 

*By attending this appointment you acknowledge that you read the above and also understand physical distancing is not possible during your hands-on service, so there is still a very small risk of exposure via asymptomatic transmission, despite all of our best efforts.